Privacy Policy

Learn how InvoiceHela collects, uses, and protects your information.

Last updated: 25-04-2025

General Information

At InvoiceSasa, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, products, and services (collectively referred to as the “Services”).

We handle your personal data responsibly and in compliance with applicable data protection laws, including the Kenya Data Protection Act, 2019.

If you have any questions regarding this Privacy Policy or how your data is handled, you may contact us using the details provided below.

Company: InvoiceSasa
Email: [email protected]
Location: Nairobi, Kenya

Information We Collect

Information You Provide

We collect personal information that you provide when creating an account or using our Services. This may include:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Business address
  • Tax or PIN details (if applicable)
  • Payment information

Website Usage Information

When you visit our website, certain information is automatically collected to ensure proper operation and security. This may include:

  • IP address
  • Date and time of access
  • Browser type and version
  • Operating system
  • Pages visited
  • Access status or response codes

Product Usage Information

When you use our Services, we may process data related to invoices, expenses, payments, customers, and financial records created within your account.

How We Use Your Information

We use the information collected to:

  • Provide and maintain our Services
  • Process transactions and payments
  • Improve platform performance and features
  • Communicate with you about updates or support
  • Enhance security and prevent fraud
  • Send notifications and service-related messages

Legal Basis for Processing

We process your personal data based on:

  • Your consent
  • The need to provide services you request
  • Compliance with legal obligations
  • Our legitimate interest in improving and securing our Services

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third-party service providers where necessary to operate our Services, such as:

  • Payment processors
  • Cloud hosting providers
  • Email communication services
  • Analytics providers

We may also disclose information if required by law, regulatory authorities, or court orders.

Data Storage and Security

We store your data securely and take reasonable measures to protect it against unauthorized access, loss, or misuse.

Security measures may include:

  • Encrypted data transmission (HTTPS)
  • Secure servers
  • Regular backups
  • Access control systems

We retain your data only for as long as necessary to provide our Services or comply with legal obligations.

Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to data processing
  • Request transfer of your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided above.

Cookies

Our website uses cookies to improve user experience and ensure proper functionality. Cookies are small text files stored on your device that help us recognize repeat visits and enhance performance.

You may disable cookies through your browser settings, but doing so may affect certain features of the platform.

Analytics Services

We may use third-party analytics tools to understand how users interact with our platform and improve performance. These tools collect anonymized usage data and help us enhance our Services.

Third-Party Services

Some features of our platform rely on third-party service providers such as:

  • Payment gateways
  • Email delivery services
  • Monitoring and logging tools
  • Cloud hosting providers

These providers are required to handle your data securely and only for authorized purposes.

Data Retention

We retain your data as long as your account remains active or as required by applicable laws. If you close your account, your data may be retained only where necessary for legal or accounting purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: [email protected]
Location: Nairobi, Kenya